Accommodations FAQs

Select one of the questions below to find out it's answer.


Accommodations Questions


Room reservations can be made on-line, email welcome@crownepointe.com or by calling your personal escape planner at 508-487-6767 ext 0

Rates are available on-line or by calling your personal escape planner at 508-487-6767

Yes, all of our rooms have DVD players. A selection of movies is available from the front desk.

The Inn is regarded as a quiet escape and romantic getaway for most of our guests, and we work hard to foster that environment. Since it is not an appropriate environment for children, no one under the age of 16 is permitted at the Inn at any time. Unfortunately, we cannot make any exceptions.
 

Yes, each room has there own Keurig coffee maker complete with gourmet coffee.

Guestrooms receive turndown service each evening from 6:00pm-10:00pm. (during summer high season)

Let the pet pal you love travel in luxury with you at Crowne Pointe... where Pets Are Welcome.  Whether checked in for work or play, what could be more wonderful than snuggling up with your favorite furry friend during your stay?

Room 201 is our designated pet room. One dog is allowed with no size limit.  Please review our pet policy and pet contract.

Check-in time is after 3:00pm and check-out time is 11:00am.

Provincetown is a resort community in a remote location. Making a reservation with us is very different than making a reservation in a hotel in a major city or other destination, so it is very important to understand this policy when making reservations. Please consider your reservation as final when it is made. A 50% deposit of your entire stay (minimum 1 night) is taken at the time the reservation is made.

(Memorial Day to Labor Day) Cancellations or shortened stays will require at least 21 days notice prior to the arrival date in order to avoid full forfeiture of your deposit. At all other times we require 7 days notice.  As is common in resort locations, there are no refunds for shortened stays.  A cancellation fee of $75.00 + tax will be assessed for all cancellations.   If you have any concerns about our cancellation policy we strongly recommend taking out
trip insurance 

We greatly appreciate your business and hope this information is helpful to you in planning your stay with us.
 

Yes, each room is equipped with a lap top size electronic safe.

Yes, all of our rooms are equipped with complimentary wireless and wired internet access. Wireless internet access is also available at no cost in all of the guest rooms and public spaces.  A computer with internet access is located in our Club Room for your use.

Yes, In keeping with current practices and also in an effort to uphold and improve upon township fire regulations Crowne Pointe has a strict non smoking policy within all of our buildings. Ashtrays are provided in numerous outdoor areas should you require them. Also, many of our rooms include private outdoor decks so smoking is permitted just outside your bedroom. Failure to adhere to this policy will result in an assessment of $500 per room night to your folio to cover cleaning charges.

Usually over weekends there is a minimum stay requirements and over predominate holidays.  Please call for further details  508-487-6767

Gift Cards for Crowne Pointe Historic Inn & Shui Spa can be purchased on-line or by calling 508-487-6767. Gift certificates can be used for accommodations, dining, shopping, and spa services.  The certificates make the perfect gift for any occasion.
 

Yes, seven years from the date of purchase.
 

Yes. The online order form allows you send cards to different recipients.

One complimentary parking spot is assigned per guestroom.  Additional paid parking is available across the street from the Inn at the huge municipal lot. 

TOP