Frequently Asked Questions

The Inn is regarded as a quiet escape and romantic getaway for most of our guests, and we work hard to foster that environment. Since it is not an appropriate environment for children, no one under the age of 18 is permitted at the Inn at any time. Unfortunately, we cannot make any exception.

Room reservations can be made online, email: [email protected] or by calling the front desk at 508-487-6767.

Smoking (including the use of e-cigarettes) is strictly prohibited inside all of our buildings. Outdoor smoking is permitted on the private outdoor decks directly connected to some of our guest rooms, as well as outdoors, with ashtrays provided in numerous public areas. Failure to adhere to this policy will result in a fee of $500 per room night to cover cleaning charges.

Rates are available on-line or by calling your personal escape planner at 508-487-6767

Check-in time is after 3:00pm and check-out time is 11:00am.

Parking is provided on a first come first serve basis. We have 24 spots and 35 rooms. We are unable to accommodate over-sized vehicles such as extended SUVs, large trucks, commercial vehicles, and RV's.​ Owners of such vehicles will need to park at the municipal lot conveniently located 50 ft away from our font door and will be responsible for any parking fees.

Yes, each room has its own Keurig coffee maker complete with gourmet coffee.

As an independent hotel located in a remote resort community, making a reservation with us is very different than making a reservation in a hotel in a major city or other destination, so it is critical to understand this policy when making reservations. Please consider your reservation as final when it is made. A 50% deposit of your entire stay (minimum 1 night) is taken at the time the reservation is made (Memorial Day to Labor Day) Cancellations or shortened stays will require at least 14 days notice prior to the arrival date in order to avoid full forfeiture of your deposit. At all other times we require 7 days notice.   As is common in resort locations, there are no refunds for shortened stays, late arrivals or early departures. 

A fee of $75.00 + tax will be charged to all cancellations regardless of notice.

Please note that during holidays and special events we have minimum stays which must be adhered to when making a reservation and cannot be shortened after the reservation has been made.  Please call or email us if you have any questions about minimum night stays. 

We cannot be responsible for illness, family emergencies, work conflicts or inclement weather, or any other unforeseen events. We strongly recommend purchasing trip cancellation insurance, available at a nominal cost from any travel agency or online at travelguard.com or insuremytrip.com.  This is a minor cost option to protect yourself.

Yes, each room is equipped with a laptop-size electronic safe.

The property is equipped with complimentary wireless throughout. Due to Provincetown's geographical location we cannot guarantee uninterrupted 24 hour internet access. If uninterrupted wifi is critical for you we strongly recommend bringing a wireless card from one of the major networks (AT&T, Comcast etc.) We also offer complimentary use of a computer with internet access and printer. This is located in our Club Room for your use.

Usually over weekends and predominant holidays there are minimum sty requirements. Call for more details: 508-487-6767.

Gift Cards for Crowne Pointe Historic Inn & Spa can be purchased online or by calling 508-487-6767. Gift cards can be used for accommodations, dining, shopping, and spa services, and are the perfect gift for any occasion.

Yes, seven years from the date of purchase.

Yes you can order a gift card to be sent to someone else.

We do not allow children at the Inn. Crowne Pointe is regarded as a quiet escape and romantic getaway for most of our guests, and we work hard to foster that environment. Since it is not an appropriate environment for children, no one under the age of 18 is permitted at the Inn at any time. Unfortunately, we cannot make any exceptions.

We do provide china, silverware, tables and chairs as part of your wedding package. Specialty wedding linen and chair cover rentals can be arranged by our Catering Manager for an additional charge.

We can accommodate between 35 and 50 guests for a wedding dinner. Our property is an intimate setting and we specialize in small weddings.

We offer several wedding packages that can be tailored to your needs. Click this link.

Yes!, we have opened our arms to hundreds of same sex marriages. Same-sex and opposite-sex unions are treated one in the same at Crowne Pointe. Your special day will be treated with signature Crowne Pointe attentive service. (Additional Info)

Yes. Crowne Pointe offers several distinct locations for your wedding ceremony. To set up an appointment for a property tour and/or a consultation, please contact us by e-mail or call 508-487-6767.

Please consult our wedding representative to discuss menu options or view our samples on the website. Our Executive Chef is available for help in customizing your specific menu needs. Please view our special events menu and pricing.

To confirm any date a deposit is required. Deposits are non-refundable. All deposits are applied to your final invoice. Our deposit schedule includes:

• An initial deposit taken at the time of booking
• Six month deposit
• Six week deposit
• Final payment is due 14 days prior to the date of the event.

Crowne Pointe can provide centerpieces and floral arrangements for catered events. To set up an appointment for a property tour and/or a consultation, please contact us by e-mail or call 508-487-6767.

Please contact our Michelle our expert wedding planner at 508-487-6767 or simply fill out a wedding inquiry form on this site. Michelle can also be reached at [email protected].

Crowne Pointe does not allow any florist, food, beverage or furniture rental from outside the property. Sorry, no exceptions.

Spa reservations may be made on online or by calling 508-487-6767 Ext 525. Guests are encouraged to schedule treatments well in advance.

Come comfortable. A robe and slippers will be provided when you arrive at the spa or you can wear your robe from your room. Bring a bathing suit if you wish to use the communal bath areas.

Plan on arriving 15 minutes prior to your scheduled appointment to allow yourself time to check-in before your treatment.

Because your appointments are reserved specifically for you, we require that you notify us 48 hours in advance should you need to cancel or reschedule an appointment. Cancellations or changes with less than 48-hours notice will be charged 100% of the service. All no-shows will be charged 100% of the scheduled service.

All treatments are provided by male and female licensed, professional therapists. If you have a gender preference, please make that request when you schedule your appointment.

All of the products used in our treatments are available in the Spa to purchase so you can continue to enjoy your new treatment regimen at home.

While Queen Elizabeth had no troubles when she was here, we suggest you leave these personal items in your guest room or at home.

A discussion with our Spa reception staff can often help you decide between specific massages, depending on whether your goals are simple relaxation or tension relief. For a comprehensive program of treatments, our Spa Director would be pleased to help you plan a program to suit you. We invite you to call for an appointment.

You may have as many treatments as you have time for. Our Spa Director will suggest the best order for your treatments to achive optimum results.

It is critical we know if you have high blood pressure, allergies, other physical ailments or disabilities, or if you are pregnant, please be sure to notify our Spa Director or receptionist before booking your treatments. If you have any concern at all, please let us know. We recommend that you do not consume alcohol during or immediately before or after your spa treatments.

Most body treatments are enjoyed without clothing. For the soaking tub and other unisex relaxation areas we request that you wear appropriate swimwear.

Both sauna and steam are beneficial before or after all spa treatments, but should always be used in moderation. These rooms should NEVER be used in combination with alcohol. The sauna is dry heat that warms your muscles and begins the relaxation process. We recommend no more than 12 to 15 minutes at a time. The steam room is wet heat that is effective in opening pores and is wonderful for the respiratory system. We recommend no more than 5 to 6 minutes at a time.

We recommend that men shave a few hours before their facial appointments, rather than just before.

Arriving late will simply limit the time for your treatment, lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest is not delayed. Full payment for services is required regardless of tardiness. we have a 24 hour cancellation policy

The Spa environment is one of tranquility and relaxation. Please respect the quiet and privacy of other spa guests by speaking softly or simply enjoying the silence. Newspapers and cell phones are not allowed at any time. No one under the age of 18 is permitted in the spa at any time.

18 years old

Crowne Pointe has 4 unique meeting spaces.

Crowne Pointe is 3 Miles from Provincetown Municipal Airport (PVC airport code) which is accessible from Boston Logan (LOG airport code). Taxis are typically lined up outside the airport entrance.

From simple power-points to dynamic multi-media presentations, Crowne Pointe Inn offers your group the latest in high-end technology. We have a large on-site inventory of equipment to meet your audio-visual needs and specially trained personnel to handle your last minute requests. Whether it is a board meeting or an awards banquet, our audio visual staff promises to make your event a resounding success.

Whatever you can envision, we can create. Please consult our conference planning professionals to discuss menu options. Our Executive Chef is available for help in customizing your specific menu needs.

The property is equipped with complimentary wireless throughout. Due to Provincetown’s geographical location, we cannot guarantee uninterrupted 24-hour internet access. If uninterrupted Wi-Fi is critical for you, we strongly recommend bringing a wireless card from one of the major networks (AT&T, Comcast etc.) We also offer complimentary use of a computer with internet access and a printer. This is located in our Club Room for your use.

This unique destination offers exceptional meeting facilities in an extraordinary setting. State-of-the-art audio-visual, luxurious amenities, year-round activities, enticing dining options and spa facilities for a corporate retreat.

One of our favorite ways to P-town is to fly on Cape Air (800-352-0714). www.flycapeair.com Joint fares are available from many cities, with easy connections in Boston, particularly from U.S. Air and Continental. Jet Blue is in the same section of the airport as Cape Air. The Cessna flight takes 25 minutes and offers great views, especially at sunset. Provincetown airport is 10 min away and we offer complimentary Mercedes SUV transport. Enjoy a fabulous unforgettable 90 min high speed ferry and experience the beauty of the P-town harbor like never before! You can take the ferry from Boston on Bay State Cruises. It’s a true pleasure. A ferry from Boston to Provincetown departs daily from the wharf at the World Trade Center. Please call Bay State Cruise Company at 617-748-1428 or locally at 508-487-9284 for further details and schedule information.

No. Resort amenities are strictly for hotel guests only. Proper identification is required. Non guests may pay a fee to use our Shui Spa.

• Spa
• Whale watching
• Kayak rentals
• Boat rentals
• Charter fishing
• People watching
• Art classes
• New art movies
• Hiking
• Bike Routes
• Roller blade
• Golfing
• Museums
• Tennis
• Dune Tours
• Sight seeing by airplane
• Art Galleries
• Fine Dining
• Antique Shopping
• Pilgrim Monument
• Horse back riding
• Shopping
• Nightclubs
• Nothing at all

Our outdoor heated pool is open 9:00am-8:00pm, Memorial Day through Columbus Day.

The complimentary guest wine, cheese and beer hour is from 5-6pm nightly. During the warmer months it is held pool side, in the cooler months it is held fire side in The Club Room.

The outdoor hot tubs are open from May 13th and close October 24th. The tubs are open 24 hours a day with quiet time after 10pm.

Towels for the beach and pool are always available pool side. As are drinks!

A municipal shuttle service runs past Crowne Pointe and stops at Race Point Beach.

The bay beach is 1 block away and the ocean beach is a 15 min walk or quick bike ride.

Gift cards will be sent by US Priority Mail within 48 hours of purchase. $10 is added to each order to cover shipping and handling. Expect 2-3 days for delivery. If you need this delivered ASAP we will ship via FEDEX overnight. The actual cost of the FEDEX will be billed directly to your credit card.

Gift Cards for Crowne Pointe Historic Inn & Shui Spa can be purchased on-line or by calling 508-487-6767. Gift cards can be used for accommodations, dining, shopping, and spa services. The cards make the perfect gift for any occasion.

Yes, seven years from the date of purchase.

Yes. The online order form allows you send cards to different recipients.

Dining reservations can be made on-line or by calling 508-487-6767 Ext 505.

Yes. Depending upon the time of year, room service is available from 6.00pm until 9:00pm.

The dress code is casual.

Our entire restaurant can accommodate your private party for up to 52 seated guests, 30 presentation style and 150 for standing receptions. Our private club room is available for up to 30 seated guests.